OUR OFFICE

VISIT US IN HONG KONG

Hung Hom, Kowloon, Hong Kong

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes, you may rest assured that the product that you see on the webpage will be the exact product which will be delivered to you.

The order receipt will be emailed to your registered email address and will be available for viewing in your account.

Unfortunately, at this point in time, items may not be returned and refunded. However, you will be able to exchange your product (to any product with the same price or higher) within 30 days.

Yes, if there is an item that is of your interest, however, is not available. We will work to restock it as soon as possible and notify you once the product is back in stock. 

We are able to ship internationally, however, due to certain circumstances in the world, we may not be able to ship to your location. 

Please contact us or send us an enquiry for further information.

Visa, Mastercard, Paypal and Alipay are all available to you for purchasing an item. 

Should you have any questions or issues regarding the website or placing an order. Do contact us at,  info@gglhk.com.

Orders usually take around 3-14 working days from the day the order has been made depending on where the order is being delivered to.

Once your order is completed and confirmed, we will provide you with your tracking number and the shipping company where you can track your order at all times. 

Yes, depending on the location that you are ordering to, some countries may require you to pay import taxes and duties. 

INFORMATION ABOUT US

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